This was a complex UK bank group-wide regulatory agile programme with a key regulatory deadline on January 13th, 2018. Through key stakeholder interviews, I established the breadth of programme issues and designed a one day Relaunch Away Day to address them. Participants included representatives across the bank, key programme members and the relevant members of the bank board. I then worked alongside the programme leadership to ensure on-going collaboration with the wider bank.

I also took the lead for communication on the programme and additionally used my film skills and engaged a film company to work with me and the communications team to create a film to educate and sell the positive opportunities of open banking to all 90,000 staff. This film was very well received by regulators and consumer representatives. At the end the banking client was the only large bank to successfully deliver for the January 13th deadline. This had a significant positive impact for the bank from analysts, media and regulators.